Frequently Asked Questions
All the information you’ll want to know before you place your order. If not, just contact me directly.
Delivery within the UK, Europe, and globally is charged at £4.95 per order. Orders of £90 in total value or higher are shipped free of charge. I don't charge any other fees or hidden extras whatsoever.
My website is powered by Paypal, the world's most trusted payment solution. You can pay for your purchase with or without a Paypal account, or by using your debit or credit card. I accept Visa, Mastercard, Maestro, Solo, Delta, and American Express payment cards.
Orders for delivery within the UK are shipped via Royal Mail and usually delivered within a maximum of 7 working days. Orders for delivery within Europe are shipped via International Courier post and delivered within 10 working days. Orders shipped to other global destinations may take longer to arrive, but in any event, I despatch all orders within 48 hours of receipt (except Saturdays, Sundays and public holidays).
My website is powered by Paypal, the world's most trusted payment solution. Your payment information is processed by Paypal using military-grade SSL encryption - I never handle, store, or view your payment card information. I keep personal details you provide solely and exclusively for the purposes of processing your order.
You will receive an automated confirmation of receipt of your order to the email address you supplied during the course of placing your order. All orders are despatched within 48 hours and I will email you once more to let you know that your order has been processed and despatched. I never send junk or spam email.
I want you to be absolutely happy with any item you purchase from my website. Once your delivery arrives you have 15 days to decide if you want to keep your purchase. If you're not delighted, just let me know by email and return the item to me unused and in it's original packaging within 14 days and I'll be happy to provide a refund. You can find out more information by clicking here.
You will receive an invoice for your payment from Paypal. If you want a printed invoice from Mandy Harrison drop me a line and I'll be happy to pop one in the package for you.